Do You Need to Be Home During Window Cleaning Service?

You do not need to be home during exterior-only window cleaning. As long as our crew can access all sides of your home — including any gated areas — the full exterior service can be completed without you present. For interior window cleaning, someone 18 or older should be home for the duration of the service. Here's exactly how ClearView handles both scenarios.

Exterior-Only Service: No Need to Be Home

Exterior window cleaning is entirely done from outside your home. Our technicians use water-fed pole systems and professional equipment that reaches every window without entering your property. If your yard, garage area, and all windows are accessible from the exterior without gated entry, you can schedule your cleaning and go about your day.

This is one of the most popular options for homeowners in Birmingham and Bloomfield Hills who have busy weekday schedules. You come home to spotless windows — no coordination required.

What to Provide When You Won't Be Home

If any portion of your exterior requires access through a locked gate or fenced area, simply provide the gate code or entry instructions when you book. We'll note it in your service file so the crew has what they need without any day-of hassle. Let us know if there are any dogs or other pets in the yard that should be secured, and we'll coordinate around that too.

Interior Service: Someone Should Be Present

For interior and exterior service, we ask that a responsible adult (18 or older) be home throughout the job. Interior cleaning involves entering your home, moving around each room, and working close to your belongings and furniture. Having you or another adult present allows us to communicate about any specific concerns, confirm preferences for sensitive areas, and answer questions in real time.

You don't need to follow our crew room to room — most homeowners simply go about their normal routine while we work. But we do ask that someone be reachable on-site from start to finish.

What Gets Confirmed After Service

Whether you're home or not, our crew completes a final check of every window in the scope of your service before leaving. When you're home, we walk through the job with you and give you a chance to flag anything before we pack up. When you're not home, we complete the same internal checklist — every window, every screen, every sill — and leave your property exactly as we found it.

If you return home and spot something that needs attention, our satisfaction guarantee means we come back and address it, no questions asked. Just call us within 24 hours.

How the Day of Service Works When You're Away

• Before service: Confirm gate codes or access notes are on file with your booking
• Arrival: Crew arrives within the scheduled window and begins exterior work
• During service: All windows cleaned, screens rinsed and replaced, sills wiped down
• Completion: Crew does a final check, closes any gates accessed, and departs
• After: You'll receive confirmation that service is complete, and payment is collected per your billing arrangement

How the Day of Service Works When You're Home

• Arrival: Crew introduces themselves and confirms scope before beginning
• During service: You're free to go about your day; crew works independently
• Walkthrough: Before leaving, crew does a final walkthrough with you to confirm satisfaction
• Payment: Collected at completion

Questions? We're Easy to Reach

ClearView Exterior Services serves Birmingham, Bloomfield Hills, Troy, Royal Oak, and throughout Oakland County, MI. If you have any questions about access, scheduling, or what to expect on service day, we're happy to walk you through it.

Call us: (248) 252-8909
Or visit birminghamwindowwashing.com to book your appointment.